Hyphen Technology

Telephone numberCall us on:+27 (0)11 303 0400
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The traditional web application for your FACS transactions.

Current portal

AVS, TradeQuest, File uploads and downloads.

the payment basics done well

Payments and Collections

We deliver products that meet your needs. Our customisable systems can be integrated into your line-of-business systems and administration environment, saving you time and money.

Payments and Collections

Our systems provide you with many channels to import batch data, real-time data and capture ad hoc transactions.

Fact Sheet

Services included in this solution

the new way to collect

DebiCheck Collections

Clients will submit their DebiCheck Collection to Hyphen on the existing standard FACS format, thus requiring minimal changes to their system to initiate DebiCheck Collection financial requests.

payments made easy

EFT Credits

EFT Credits allow you fast, efficient processing of salaries, payments to your customers and creditors, and sweeping of funds between your accounts. Hyphen can enable you to process large volumes of batched payments as well as real-time payments.

traditional collections done simply

EFT Debits

EFT Debits allow you to issue debit instructions on your customer’s account in order to fulfil the obligations of an underlying agreement you have with your customer. Hyphen can assist you to process large volumes of collections fast and efficiently.

fast, instant payments

Real Time Clearing

With RTC you can move single or batched payments in near real-time to beneficiaries 24 hours a day, 7 days a week, 365 days a year.

card not present

Credit Card Acquiring

Electronic Checkout, call center payments, recurring transactions and custom page development are some of the services offered as part of our eCommerce solution. See our eCommerce solution for more information.

keep your customer informed

Payment Notification

A customisable PDF email notification, branded with your logo; or an SMS, will keep your customers advised about payments that you have issued to them. Your notifications can be sent automatically or initiated by you manually.

keep your customer informed

Collection Notification

A customisable SMS will keep your customer up to date about the debit order that you are about to issue, have already issued, or debit orders that have been successfully effected on their account. You have a choice of any of these events which will automatically send a customised SMS to your customer.

Payments and Collections Diagram

The Benefits

Payments and Collections

  • Streamline payments and collections processes through one channel
  • Consolidation of payments and collections processing formats
  • Process automation of previously manual tasks
  • Reduce manpower expenses due to improved processes
  • Cost savings related to increased processing efficiency
  • Drastically improved payment status reporting
  • Account verification and check digit validations

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