Hyphen Technology

Telephone numberCall us on:+27 (0)11 303 0400

FACS

The traditional web application for your FACS transactions.

Current portal

AVS, TradeQuest, File uploads and downloads.

the payment basics done well

Payments and 
Collections
New Services

We deliver products that meet your needs. Our customisable systems can be integrated into your line-of-business systems and administration environment, saving you time and money.

Payments and Collections

Our systems provide you with many channels to import batch data, real-time data and capture ad hoc transactions.

Fact Sheet

Services included in this solution

the new way to collect

DebiCheck 
Collections
New Service

Clients will submit their DebiCheck Collection to Hyphen on the existing standard FACS format, thus requiring minimal changes to their system to initiate DebiCheck Collection financial requests.

keep your customer informed

Payment 
Notification
New Service

A customisable PDF email notification, branded with your logo; or an SMS, will keep your customers advised about payments that you have issued to them. Your notifications can be sent automatically or initiated by you manually.

payments made easy

EFT Credits

EFT Credits allow you fast, efficient processing of salaries, payments to your customers and creditors, and sweeping of funds between your accounts. Hyphen can enable you to process large volumes of batched payments as well as real-time payments.

traditional collections done simply

EFT Debits

EFT Debits allow you to issue debit instructions on your customer’s account in order to fulfil the obligations of an underlying agreement you have with your customer. Hyphen can assist you to process large volumes of collections fast and efficiently.

fast, instant payments

Real Time Clearing

With RTC you can move single or batched payments in near real-time to beneficiaries 24 hours a day, 7 days a week, 365 days a year.

advanced collections

NAEDO

NAEDO improves your ability to collect by presenting the randomised debit instructions in the early debit order window, namely immediately after the bank’s bulk salary credit run, and by tracking for future credits when there are insufficient funds in the debtor’s account.

card not present

Credit Card Acquiring

Electronic Checkout, call center payments, recurring transactions and custom page development are some of the services offered as part of our eCommerce solution. See our eCommerce solution for more information.

Payments and Collections Diagram

The Benefits

Payments and Collections

  • Streamline payments and collections processes through one channel
  • Consolidation of payments and collections processing formats
  • Process automation of previously manual tasks
  • Reduce manpower expenses due to improved processes
  • Cost savings related to increased processing efficiency
  • Drastically improved payment status reporting
  • Account verification and check digit validations

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