Hyphen

Telephone numberCall us on:+27 (0)11 303 0400

FACS

The traditional web application for your FACS transactions.

Current portal

AVS, TradeQuest, File uploads and downloads.

TradeQuest™ makes accepting card payments easy

eCommerce Gateway

TradeQuest™, Hyphen’s PCI DSS Compliant eCommerce gateway, facilitates online credit card transactions seamlessly integrated to your website and line of business system.

eCommerce Gateway

Our Solution complies with all Payment Card Industry Data Security Standards, so your eCommerce transactions are in safe hands.

Services included in this solution

online card payments

Electronic Checkout

TradeQuest™ is the digital equivalent of a credit card terminal, letting you offer online payments to your customers.

telephone order payments made easy

Call Centre Payments

TradeQuest™ means you can accept credit card payments telephonically (or where the card is not present) and the transaction detail is processed directly from your line-of-business system.

streamlining card processing

Recurring Payments

Payment Card Industry Data Security Standards (PCI DSS) protects credit card information letting you offer customers recurring and subscription payments from credit cards.

Settlement File processing simplified

Card Payment Reconciliation

All online transactions are processed centrally with Hyphen able to provide your management information and reporting system immediately through your online portal.

The gateway receives daily settlement files which are matched against the total amount on your bank statement the next day.

bulk collections

Batch Credit Card Collections

Submit batches of credit card collections into our eCommerce platform for bulk collections processes in a batch fashion. Via our host to host channels the system allows you to integrate your line of business platform directly into our eCommerce gateway.

fully customizable payments page

Custom Payment Page Development

TradeQuest™ facilitates fully customizable payments page — customers provide their credit card information directly to TradeQuest™ as part of your eCommerce solution if you don’t want to collect credit card information.

But, if you’d like to create your own page, you can send XML requests to Hyphen for processing. The choice is yours.

eCommerce Services Diagram

The Benefits

eCommerce Gateway

  • Fraud prevention through constant data monitoring
  • PCI compliance to ensure that your data is safe and secure
  • Streamline card collections processes through enhanced automation
  • Automated reconciliation
  • Secure transactions through 3D Secure processes
  • Integrate seamlessly through various integration methods
  • Make payment check easy and trouble free for you customers
  • Take away any development headaches, we create your payment page for you

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eCommerce Services Diagram