Hyphen Technology

Telephone numberCall us on:+27 (0)11 303 0400
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The traditional web application for your FACS transactions.

Current portal

AVS, TradeQuest, File uploads and downloads.
Hyphen Technology would like to reassure you of our ongoing efforts to provide uninterrupted service and support on a business as usual basis during the lockdown period which was announced by our President on Monday the 23rd March 2020. The safety and wellbeing of our employees and their families is of utmost importance to us and as a responsible corporate citizen we will ensure full compliance with the Presidents order. We have therefore enabled our employees to work remotely during this period with the necessary supporting technology having already been deployed. Our IT operations team will continue to monitor and review all our critical operating environments and supporting systems, in order to ensure that our clients can process their financial and non-financial transactions without interruption. The Hyphen Solutions Desk which will be functioning offsite, will be fully operational during business hours from 08h00 to 16h45 from Monday to Friday. Should any operational incidents occur, we will endeavour to notify you as soon as possible. For more information on COVID-19, please visit www.sacoronavirus.co.za.



Who We Are

Openness, transparency and reliance on the collective knowledge in our organisation. That is our corporate culture in a nutshell.

Hyphen Technology (Pty) Limited is a Financial Technology Service Provider Fintech which specialises in the provision of advanced payment, receipting, reconciliation and cash flow administration solutions to medium and large sized companies. We have a proud track record boasting many years of experience in our field, numerous industry first innovations, an impressive Client base comprising many of the top corporate brands in South Africa and parts of Africa.

Hyphen PDA (Payments Distribution Agency), which is one of our divisions, is the largest PDA and widely regarded as the leading PDA in South Africa with numerous industry accolades.

Hyphen’s success is achieved by blending good people with deep industry knowledge, leveraging technology and fostering a culture of unwavering commitment to exceptional service.

Hyphen Technology is a subsidiary of FirstRand Investment Holdings Limited which is a separate ownership structure to that of FirstRand Bank. Our core business is centred around the provision of an enterprise enabling financial management platform capable of consolidating, simplifying and optimising our Clients’ financial processes and infrastructure whilst encapsulating a value added technology ecosystem encompassing existing banking services across multiple institutions and complementary value added Third party services.

why use Hyphen?

why us

we are committed to helping businesses run more efficiently

4.6 million transactions daily

We are committed to keeping youraccounts and sensitive information secure

100% secure transactions

We process across various industries and have several


Part of our commitment to you; we offer free technical support to all our clients


Our online transaction solutions enable smooth and cost effective operation


Actual processing of transactions in conjunction with the bank


watch our corporate video

committed to
and expanding
our position in existing

we manage transactions


we collaborate


standards compliant

We're Accredited

  • Payments Association of Namibia
  • PASA
  • PCI DSS Compliant
  • PSSF Payment System Stakeholder Forum

our employees are empowered to be accountable in the execution of their duties enabling Hyphen to achieve its operational and strategic objectives without creating unacceptable risk to our clients or ourselves


our quality is reflected in the importance Hyphen places on the competence, professionalism, conduct and commitment of our employees as they strive to provide consistently good service


we promote a culture of ownership where Hyphen’s employees are encouraged to be flexible and open-minded in their approach to doing business, actively looking for opportunities to embrace productive co-operation


we encourage the qualities of openness and honesty at Hyphen through objective, informed communication; achieving positive outcomes and realising personal growth


Hyphen's culture of innovation enables creative thinking, challenging established norms and paradigms


home away from home

Our Offices

We pride ourselves on hiring the best-in-class expertise to ensure we continue to drive innovation alongside delivering the highest quality solutions for our Clients.

We are always open to conversations with collaborative individuals who share the passion and innovation that differentiates us from the rest. If you are interested, please send us your resume.

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