Hyphen Technology

Telephone numberCall us on:+27 (0)11 303 0400
Log in to Hyphen


The traditional web application for your FACS transactions.

Current portal

AVS, TradeQuest, File uploads and downloads.
Hyphen Technology would like to reassure you of our ongoing efforts to provide uninterrupted service and support on a business as usual basis during the lockdown period which was announced by our President on Monday the 23rd March 2020. The safety and wellbeing of our employees and their families is of utmost importance to us and as a responsible corporate citizen we will ensure full compliance with the Presidents order. We have therefore enabled our employees to work remotely during this period with the necessary supporting technology having already been deployed. Our IT operations team will continue to monitor and review all our critical operating environments and supporting systems, in order to ensure that our clients can process their financial and non-financial transactions without interruption. The Hyphen Solutions Desk which will be functioning offsite, will be fully operational during business hours from 08h00 to 16h45 from Monday to Friday. Should any operational incidents occur, we will endeavour to notify you as soon as possible. For more information on COVID-19, please visit www.sacoronavirus.co.za.

who is Hyphen?

We manage your financial transactions. Simple.

watch our corporate video

committed to
and expanding
our position in existing

the payment basics done well

Payments and Collections

We deliver products that meet your needs. Our customisable systems can be integrated into your line-of-business systems and administration environment, saving you time and money.

the value you’re looking for

Enterprise Reconciliation

Hyphen’s ability to process and reconcile transactions enables your business to improve cash and treasury management processes by having a single view of your transactions via one portal.

industry leading verification service

Account Verification Service

Hyphen’s account holder verification takes the hassle out of confirming if accounts and account holders exist and ensures that payments are made to the correct beneficiary.

accepting card payments made easy

eCommerce Gateway

TradeQuest™, Hyphen’s PCI DSS Compliant eCommerce gateway, facilitates on-line credit card transactions seamlessly integrated to your website and line-of-business system.

SA's Leading PDA

Payment Distribution Agent

We offer the Consumer, our Debt Counsellor Clients and Credit Providers the comfort of financial stability, good corporate governance, outstanding payment systems and the precise execution of Debt Review repayment plans.

seamless data receipt and delivery

Integration Services

We provide seamless integration with major banks in Southern Africa. You send us data in one format and we’ll return it to you in the same format with updated status information.

why use Hyphen?

why us

we are committed to helping businesses run more efficiently

4.6 million transactions daily

We are committed to keeping youraccounts and sensitive information secure

100% secure transactions

We process across various industries and have several


Part of our commitment to you; we offer free technical support to all our clients


Our online transaction solutions enable smooth and cost effective operation


Actual processing of transactions in conjunction with the bank




part of

FirstRand Logo






standards compliant

  • Payments Association of Namibia
  • PASA
  • PCI DSS Compliant
  • PSSF Payment System Stakeholder Forum

We pride ourselves on hiring the best-in-class expertise to ensure we continue to drive innovation alongside delivering the highest quality solutions for our Clients.

We are always open to conversations with collaborative individuals who share the passion and innovation that differentiates us from the rest. If you are interested, please send us your resume.

allow us to show you our solutions?

Request a free demo

Let one of our solution experts contact you and showcase what our solutions have to offer.
I’m interested in Hyphen’s solutions

get in touch

Request a meeting

Need more information? Fill out this form and we’ll be in touch.

let us call you


We’re happy to call you too. Fill out this form and one of our solution experts will call you back.
Payments and Collections Diagram
Enterprise Reconciliation Diagram
eCommerce Services Diagram
Integration Services Diagram
Mandate Management Diagram